Personal data such as phone numbers are not accessible to other people in anonymous chats. Branded feeds appear in the main chat list along with personal and group chats. In other words, you can reach up to 1 billion potential clientele.įast access. All users who are currently using the app can be invited to the supergroup. This feature was integrated with current features including updated services to further enhance the experience. In 2018, the messenger released a new feature – Viber Community (also called brand news feed or supergroups) designed for brands to offer better support. But in 2017, they no longer accept applications for public accounts and as a temporary alternative, Viber Bot business accounts were made available. In 2016, Viber added a new feature that allows companies to create public accounts as part of their services to send news, provide support and live chat with customers. Refer to the sections below on how to create and develop a Viber community for your business. Businesses can attract up to 1 billion members and allow them to live chat, receive message likes, moderate communication and conduct surveys which are all highly beneficial to customer engagement. This trendy app offers opportunities to build your own business community. Never skip the step to specify keywords (tags): these tools are useful to increase the chance of your account being found on the web.

Introduce your company and include the link to your website or pages on social networks to redirect the traffic. Here are some advices to keep in mind:ĭescription. To register an account, you will need to fill in relevant fields such as your name, upload your profile picture and enter your company information. We have compiled a complete guide for you on how to promote your business via Viber messenger. So we definitely recommend you to create a Viber business account to benefit from such an intensive user activity while promoting your business.Ĭreating a business community on Viber will allow you to advertise your services, engage customers, create stickers and conduct surveys.

A user opens this app 12 times a day on average. More than 1 billion people in almost 200 countries, mainly in Asia and Eastern Europe, are actively using this service. Viber is one of the most popular cross-platform VoIP and instant messaging (IM) apps to date. Collecting customer data for email campaigns.

How to register on viber pc